Setting up Windows XP Device to Access PCCW Wi-Fi Service

This page provides instructions for HKUST Staff & Students to setup Windows XP devices to connect to PCCW Wi-Fi Service.

Users are recommended to use the Wi-Fi Services Advisor if they are not sure which Wi-Fi service should be used.

The setup guide consists of 2 parts:

• Configure PCCW Wi-Fi Service
• Access PCCW Wi-Fi Service

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Configure PCCW Wi-Fi Service

Step 1: Bring up Network Connections window

1. Click Start Settings Network Connections

2. Turn on the wireless connection:
   • Right-click Wireless Network Connection
   • If the word Disable is present, then select Enable
   • Some notebooks have switches or buttons for enabling the wireless connection. Please ensure it has been turned on as well.

3. Right-click Wireless Network Connection again, select Properties, click the Wireless Networks tab

4. Tick Use Windows to configure my wireless network settings

5. Press Add...

   

Step 2: Configure Wireless Network Properties (Association tab)

1. Key-in Universities via PCCW in the Network Name (SSID) field (Note: SSID is case-sensitive)

2. Select WPA in the Network Authentication: field

3. Select TKIP in Data encryption: field

4. press the Authentication tab for next step

   

Step 3: Configure Wireless Network Properties (Authentication tab)

1. At the Authentication tab:

   • Select Protected EAP in EAP type: field

   • Untick field Authenticate as computer when computer information is available

   • Click Properties for next step.

   

2. In the Protected EAP Properties window:

   • Ensure Validate server certificate is ticked
   • Tick Connect to these servers
   • Key in wireless.ust.hk
   • Tick Thawte Premium Server CA in the Trusted Root Certification Authorities:
   • Tick Do not prompt user to authorize new servers or trusted certification authorities
   • In the Select Authentication Method: drop down list, choose Secure Password (EAP-MSCHAP v2)
   • Tick Enable Fast Reconnect
   • Press Configure... for next step

   

3. In the EAP MSCHAPv2 Properties window:

   • Untick Automatically use my Windows logon name and password (and domain if any).
   • Press OK three times

   

Step 4: Configure Advanced Properties

1. Configure Advanced Properties of Wireless Networks
   • Press the Advanced button at the bottom of the window.
   • Select Access point (infrastructure) networks only
   • Untick Automatically connect to non-preferred networks
   • Click Close

   

2. Configure Firewall
   • Select the Advanced tab
   • Press Settings...
   • Tick On (recommended)
   • Press OK twice

   

You are done with the configurations of PCCW Wi-Fi Service!

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Access PCCW Wi-Fi Service

Step 1: Connect to PCCW Wi-Fi Service

1. When you reach any PCCW Wi-Fi Service hotspot, you will see this icon in the system tray. Click on it and the Enter Credentials window will appear.

   

Step 2: Logon to PCCW Wi-Fi Service

1. In the Enter Credentials window:
   • Enter your ITSC Network Account in the format of username @ust.hk in User name: field (Note: @ust.hk must be entered)

   • Enter your password in Password: field

   • Be sure to leave the Logon domain: blank

   • Click OK to close the popup window.

     

   Please note that the username and password are cached and hence the above window will not re-appear until you change your password.

Step 3: Agree the terms and conditions

1. You have completed the setup procedure. When you browse the Internet with a web browser, you will see the PCCW welcome page:

   

2. Read the Terms and Conditions, click Agree and Continue, and you are ready to use the PCCW Wi-Fi Service.

   

Congratulations! You have connected to PCCW Wi-Fi Service!